A - Z around your stay
Arrival / check in:
We ask you to coordinate the approximate arrival time with us.
The rooms / holiday apartments are available from 2 p.m. Check in time: 2 p.m. - 6 p.m. Other times may be possible by prior arrangement.
Departure / Check out:
The rooms / holiday apartments are available until 10 a.m. Late check out is possible subject to availability and for a fee.
Here you can find the general terms and conditions
You can find a short list here.
The Hinterzarten train station is approx. 500 meters away
You can make a booking here.
Our breakfast times are from 7.30 a.m. to 10.00 a.m. Holiday apartment guests are welcome to book this.
Bicycle and motorcycle parking space:
A lockable garage is possible subject to availability.
Garage / underground parking space: After prior notification and availability, underground parking spaces are available for a fee approx. 200 meters away.
Guest card / cone card:
You will receive a guest card (visitor's tax approx. 2.70 euros per person and day) which, among other things, enables free use of buses and trains (KONUS). More info here.
Drinks: Drinks are available in our lounge.
The 18 hole golf course "Heavenly Hell" is 5 km away.
Dogs / Pets:
Unfortunately, pets are no longer allowed.
The community tax / visitor's tax is to be paid additionally by the guest. 2.70 euros per day.
Located about 100 meters away.
Find it at the house free of charge.
Smoking: is not permitted in the entire building. There are balconies and terraces available. Please note the additional cleaning costs in the event of non-compliance in the room.
Restaurant: With us you get breakfast. There are restaurants and pubs in the immediate vicinity. We always recommend a reservation.
Trip cancellation insurance:
You can take out travel cancellation insurance here
Ski lifts / floodlights:
The Thoma ski center is approx. 1.5 km away. Free with the Hochschwarzwaldkarte. Further ski lifts are in the immediate vicinity of 5 (Breitnau) - 20 km (Feldberg)
Ski storage room / sports equipment room:
Is available free of charge including a shoe dryer.
Cancellation / no-show:
In the event of a cancellation / no-show, there are statutory cancellation costs that amount to 90% of the overnight stay / breakfast price. Cancellations up to 14 days (any deviations are noted on the home page) prior to arrival are free of charge. We recommend taking out travel cancellation insurance
Events in the Black Forest - here
Hiking trails winter and summer:
Start about 100 meters away.
Washroom / drying room:
A washing machine and dryer are available for self-service (for a fee).
A drying room and boot dryer for hiking and ski boots is located in the ski room.
Wellness area / sauna:
The wellness area is available by prior arrangement and appointment. You can see any additional payments in the valid price list.
Wireless Internet access:
Is available to you in the hotel. Compliance with legal provisions when using the Internet by the
Guest will be confirmed with the receipt of the access code.
Cancellation of the booking:
According to the current legal situation, there is no right of revocation for a room / holiday apartment reservation by the guest.
You can pay your bill in advance by bank transfer or upon arrival / departure in cash or with an EC card or Visa / Mastercard.